Order Processing Time Policy

This page outlines the estimated processing times for each stage of order fulfillment. The timelines below help you understand how long it may take before your order is dispatched.

Payment Confirmation Time

After placing an order, payment confirmation is typically completed within the following timeframe:

0–12 hours for most payments.
Cross-border payments may experience slight delays depending on the payment channel.

Stock Preparation Time

Stock preparation time depends on product availability and batch scheduling:

In-stock orders : 1–2 days.
Out-of-stock orders : 2–5 days.
Pre-sale products : 3–7 days.

Quality Control (QC) Time

Quality control checks are performed to ensure movement stability, cosmetic standards, and functional accuracy.

General QC time : 1–3 days.
Complex movements may require additional time.
During peak seasons, QC may experience slight delays of 1–2 days.

QC timing may vary depending on batch workload, factory scheduling, and inspection depth requirements.

Outbound Time

Once QC is approved, the order proceeds to dispatch:

Outbound within 24 hours after QC approval.
Delays may occur during weekends or public holidays.

Special Cases

Processing times may vary under certain conditions:

High-demand items may experience slight preparation delays.
Factory scheduling changes may impact stock preparation time.
Customer requests for additional accessories or strap changes may extend processing by 1–3 days.

Need Assistance?

If you have questions about your order status or processing timeline, please contact us with your order number.